Terms of Service

Last Updated: 15 August 2026

Welcome to GamersHub.

These Terms of Service govern your access to and use of our website, products, digital services, and related customer support.

By accessing our website or placing an order with GamersHub, you agree to these Terms of Service. Please read them carefully before making a purchase.

1. General Terms

By using this website, you confirm that you are legally capable of entering into a purchase agreement or are using the website with the permission of a parent or legal guardian where required.

You agree not to use our website, products, or services for any unlawful, fraudulent, abusive, or unauthorized purpose.

We reserve the right to refuse or cancel service where we reasonably believe there is fraud, misuse, abuse, a payment dispute, or violation of these Terms.

2. Products and Services

GamersHub primarily offers gaming-related digital products and services.

The exact product, platform, edition, delivery method, access type, duration, restrictions, and other relevant conditions will be stated on the applicable product page wherever applicable.

Customers are responsible for reviewing the product description before completing their purchase.

Please make sure that you purchase the correct:

  • Game

  • Edition

  • Platform

  • Region, where applicable

  • Service or access type

A customer's misunderstanding of clearly displayed product information does not automatically make an order eligible for cancellation or refund.

3. Digital Products

Many products sold through GamersHub are digital in nature and therefore do not require physical shipping.

Digital products may include access credentials, activation services, game-related digital access, rental access, instructions, or other electronically delivered products or services as described on the individual product page.

The exact nature of what you receive will be stated in the relevant product listing.

Customers should read the full product description before purchasing.

4. Product Compatibility

Customers are responsible for confirming that their device meets the requirements of the product they are purchasing.

This may include:

  • Operating system compatibility

  • PC hardware requirements

  • Available storage space

  • Internet connection

  • Required gaming platforms or launchers

  • Compatible console or device

  • Region restrictions, where applicable

GamersHub is not responsible for performance issues caused by unsupported hardware, insufficient specifications, operating-system problems, third-party software, network problems, or other issues outside our reasonable control.

5. Prices

All prices displayed on our website are subject to change without notice.

The price applicable to an order will normally be the price displayed at the time the order is successfully placed.

We may offer discounts, promotional prices, bundles, or limited-time offers at our discretion.

A later price reduction does not automatically entitle a previous customer to a refund of the difference.

6. Payments

Orders must be paid using one of the payment methods made available through our website or another payment method officially approved by GamersHub.

Customers are responsible for providing accurate payment and billing information.

An order may be placed on hold or cancelled if:

  • Payment fails

  • Payment cannot be verified

  • The transaction appears fraudulent

  • The payment is reversed

  • Incorrect payment information is supplied

Payment processing may also be subject to the terms and policies of the relevant payment provider.

7. Order Processing and Delivery

Digital products are generally delivered electronically.

Delivery may take place through:

  • Email

  • Customer account

  • Website order page

  • WhatsApp

  • Another delivery method specified on the product page

Some orders may require manual verification or processing.

While we aim to process orders as quickly as reasonably possible, delivery times displayed on the website should be treated as estimates unless expressly guaranteed.

8. Customer Responsibilities

Customers must provide correct information when placing an order.

You are responsible for:

  • Providing a valid email address and phone number where required

  • Checking your order before completing payment

  • Following the provided installation or activation instructions

  • Keeping supplied credentials secure

  • Not sharing access details where the product terms prohibit sharing

  • Contacting support if you experience an issue

You must not intentionally modify, resell, distribute, abuse, or interfere with digital access supplied by GamersHub unless the product description expressly permits it.

9. Account and Credential Security

Where a product includes account credentials or other access information, customers must keep those credentials private and secure.

Do not share credentials with unauthorized persons.

GamersHub may not be responsible for loss of access resulting from:

  • Customer credential sharing

  • Unauthorized changes made by the customer

  • Sharing access with third parties

  • Malware or compromised customer devices

  • Failure to follow supplied instructions

If you believe credentials supplied for an order have stopped working, contact our support team so the issue can be investigated.

10. Third-Party Platforms

Some products or services may depend on third-party platforms, publishers, launchers, gaming services, payment providers, or other external companies.

These third parties operate independently and may change their:

  • Software

  • Policies

  • Authentication systems

  • Servers

  • Platform requirements

  • Features

  • Terms of service

GamersHub does not control third-party platforms.

Customers may also be required to comply with the terms and policies of the platform associated with the purchased product.

11. Refunds and Cancellations

Refunds, replacements, order cancellations, and related requests are governed by our separate Refund Policy.

Customers should review the Refund Policy before making a purchase.

Nothing in these Terms is intended to exclude rights that cannot legally be excluded under applicable consumer protection laws.

12. Incorrect or Defective Orders

If you believe you received the wrong product or the delivered product does not work as described, contact GamersHub support with your:

  • Order number

  • Registered email or phone number

  • Description of the problem

  • Relevant screenshots or error messages where necessary

We may request reasonable information needed to diagnose and resolve the issue.

Where appropriate, we may attempt troubleshooting, replacement, correction, or another resolution according to our Refund Policy and applicable law.

13. Fraudulent Orders and Chargebacks

Customers should contact GamersHub before initiating a payment dispute or chargeback where there is an unresolved order issue so that we have an opportunity to investigate and resolve the matter.

Fraudulent payment disputes, false claims that an order was not received, or abuse of payment protection systems may result in suspension of future service.

Nothing in this section prevents a customer from exercising legitimate rights available through their payment provider or applicable law.

14. Prohibited Activities

You must not use our website or services to:

  • Commit fraud

  • Make unauthorized transactions

  • Interfere with website security

  • Attempt to gain unauthorized access to our systems

  • Upload malware or malicious software

  • Submit deliberately false information

  • Impersonate another person

  • Abuse promotional offers

  • Resell products where resale is prohibited

  • Use purchased products for unlawful purposes

We may restrict access to our services if these conditions are violated.

15. Website Availability

We aim to keep our website available and functioning properly.

However, we cannot guarantee that the website will always be uninterrupted or error-free.

Temporary interruptions may occur because of:

  • Maintenance

  • Hosting problems

  • Software updates

  • Security issues

  • Server failures

  • Network outages

  • Third-party service outages

We may temporarily modify or suspend parts of the website where reasonably necessary.

16. Accuracy of Information

We make reasonable efforts to ensure that product descriptions, prices, screenshots, specifications, and other information on our website are accurate.

However, occasional errors may occur.

If a significant pricing or product-information error is identified before an order is completed or delivered, we may contact the customer to provide an appropriate resolution.

17. Intellectual Property

The GamersHub website design, original text, branding, logos, graphics, and other original materials created by GamersHub may be protected by applicable intellectual-property laws.

Game names, publisher names, platform names, trademarks, logos, artwork, and other third-party materials remain the property of their respective owners.

References to third-party brands are used only where necessary to identify or describe compatible products or services and do not imply sponsorship or endorsement unless explicitly stated.

18. Limitation of Liability

To the extent permitted by applicable law, GamersHub will not be responsible for indirect or consequential losses resulting from circumstances outside our reasonable control.

This may include interruptions caused by third-party services, internet outages, unsupported customer devices, publisher servers, platform changes, or customer misuse.

Nothing in these Terms limits liability or consumer rights where such limitation is prohibited by law.

19. Privacy

Your use of the website is also subject to our Privacy Policy.

Our Privacy Policy explains how personal information may be collected, used, stored, and protected.

20. Changes to These Terms

We may update these Terms of Service when necessary to reflect changes in our products, services, website functionality, legal requirements, or business practices.

Updated Terms will be published on this page with a revised Last Updated date.

Changes will not normally alter rights relating to orders already completed where doing so would be unlawful.

21. Governing Law

These Terms of Service are governed by the applicable laws of India.

Any disputes relating to these Terms, purchases, or use of our services will be handled in accordance with applicable Indian law and consumer-protection requirements.

22. Contact Us

If you have questions regarding these Terms of Service or an existing order, please contact us using the official contact information listed on our website.

GamersHub
Website: gamershubpcstore.store
Instagram: @gamershub_pc

By placing an order with GamersHub, you acknowledge that you have read and agreed to these Terms of Service.